Terms & Conditions
MUUGII TOURS LLC requires 10% of the total tour fee to confirm your booking. But this present is subject to change. It could possibly be higher or lower depending on itinerary, trips category and duration.
MUUGII TOURS, we accept bank/online payment,western union and moneygram. Detailed information and steps please see below:
MUUGII TOURS LLC connects with trade and depelopment bank of Mongolia(tdbm.mn) to transfer payment. Bank transfer’s advantange is that the charge is not much as western union. It takes normally 2-3 working days.
Our bank details:
- Company name: MUUGII TOURS LLC
- Company address: apt 1014-54, zuunmod street, 21st khoroo, Khan-Uul district, Ulaanbaatar, Mongolia.
- Bank name: TRADE AND DEVELOPMENT BANK OF MONGOLIA
- Bank address: 14210 peace avenue 19, Sukhbaatar district, 1st khoroo, Ulaanbaatar, Mongolia
- Tel: 1800-1977
- Web: www.tdbm.mn, ebank.mn
- E-mail: [email protected]
- Account number: 803009449
- Swift code: TDBMMNUB
Notes:
- please note that the bank commission fee in Mongolia and international charges are covered by the clients.
- After you send the money, kindly provide us a copy of each transaction to your tour manager via email.
- Western union is the fastest way to pay us. We can get your money in a couple of minutes after you send the money. So it is an ideal way for a late booking.
- If there is western union service in the area where you live, you can choose to send us
The information for western union transfer is as below:
- Receiver’s first name: Munkhbat
- Receiver’s last name: Nyamjonkhor
- City: Ulaanbaatar
- Country : Mongolia
After you send us the money, please tell us first name of the sender and last name of the sender, sum of money, details of your address and also the money transfer control number provided by western union.
We can realize there are many enough reasons than this happen. If you must cancel your trip, it must be done sending email to [email protected] with the name of the tour for the reason.
Cancellation and refund will be calculated as the date we received cancellation request.
Cancellation received up to 35 days before departure day, 100% of refund of all money paid.
- 34-25 days - 80% of refund of deposit
- 24-14 days - 50 % of refund of deposit
- 14-5 days - 30% of refund of deposit
- 4-0 days - 0% of refund of deposit
If you have any special or tailored requests and wishes, you have to tell us at the time of making booking. We will try to meet your special requests, however we can not guarantee that we will be able to accommodate every person’s needs and we make no promises and take no responsibilities for every special requests which we are unale to fulfill.
Travel insurance is not included in your tour price. We highly recommend that you make a travel insurance in your country where you live. Prior to your trip, you should inform us by email about your insurance company contact details and phone number.
- Free charge for less than 2 years old
- From 3-12 years old: 30% at the regular adult price
- For children 13 and over, they will be charged at the regular adult price
The company is registered in Mongolia with a company No. 6865607
International trading name: MUUGII TOURS LLC
Tour booking terms & conditions (updated May 30, 2022 - please read carefully)